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CozyNepo Neck Heating Pad
USB Cable
User Manual
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Frequently Asked Questions
The CozyNepo heats up within 2-3 minutes thanks to advanced carbon-fiber technology, delivering fast relief when you need it most for immediate comfort and therapeutic benefits.
While safe with auto shut-off, we recommend using the CozyNepo during waking hours for optimal therapeutic benefit. Consult your healthcare provider for personalized guidance on extended use.
Begin with the lowest setting (45°C) and gradually increase to 55°C or 65°C based on your comfort level. This allows your body to adjust to the therapeutic heat safely.
Simply wipe the surface with a damp cloth after unplugging and removing the USB cable. The easy-clean velvet fabric maintains its softness and appearance with minimal maintenance effort.
Yes, the adjustable snap closures accommodate various body types comfortably. The ergonomic cape design with flexible fit ensures proper coverage for most neck and shoulder dimensions effectively.
Absolutely! Any 5V/2A USB power bank works perfectly, making the CozyNepo ideal for travel, outdoor events, or office use without requiring wall outlets for convenient portability.
The heating pad maintains consistent warmth as long as it's connected to power. The intelligent system regulates temperature automatically for sustained therapeutic heat throughout your session.
Yes, the premium gold mink velvet is hypoallergenic and gentle on sensitive skin. The soft, plush texture provides comfort without irritation during extended therapeutic use daily.